Job Summary
- Management
- Greater Accra
- 5 to 10 years
- Bachelor - Master
- Permanent contract - Fixed-term contract
Company
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HR RECRUITMENTS
- Industries : Industry, production, manufacturing and other
- Job ads : See our Job Ads
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Company description:
HR Recruitments is solely into job advertisements and recruitments for various companies. read more
Job Ad & Profile Description
Position : Head of Central Operations and Distribution - Accra
We are looking for a Head of Central Operations and Distribution. This includes addressing any operational challenges faced by vetting officers, optimizing superior intervention processes, ensuring there is no backlog, and managing training schedules and equipment. The Head of COD serves as the Single Point Of Contact (SPOC) for COD-related issues, ensuring that necessary reports are available to stakeholders and that all operations run smoothly.
Responsibilities:
- Distribution Management: Develop and implement a robust distribution schedule to ensure that all PACs receive their allocated passports on time.
- Operational Support: Ensure vetting officers do not encounter challenges and address any sub-optimal processes in collaboration with the responsible manager.
- Process Improvement: Continuously suggest and implement improvements to superior intervention processes to optimize operations.
- Training Management: Develop and implement training schedules for new officials and refresher training for existing officials. Track system and process changes to update training materials and ensure training equipment is in optimal condition.
- Stakeholder Management: Serve as the SPOC for COD-related issues from private parties and ensure needed reports are available to stakeholders.
- Quality Assurance: Maintain high standards of quality control and ensure all processes comply with relevant regulations and standards.
- Reporting: Prepare and present regular reports on COD activities, highlighting any issues and proposing solutions.
- Team Leadership: Leads and manages a team of call center and distribution staff, providing guidance and support to achieve organizational goals. Works closely with vetting officers and the passport directors.
- Compliance: Ensure all COD activities comply with relevant regulations and standards.
Required profile for job ad : Head of Central Operations and Distribution - Accra
Education: Bachelor’s degree in Operations Management, Business Administration, Logistics, Supply Chain Management or a related field.
Work Experience:
- Minimum of 5 years of experience in operations management, supply chain management, preferably in a high-security document production environment.
- Experience in training management and process improvement will be a plus.
Knowledge, Skills, and Abilities:
- Proven experience in managing supply chain and distribution operations.
- Strong understanding of operational processes and optimization techniques.
- Proven experience in managing training programs and equipment.
- Excellent organizational and problem-solving skills.
- Ability to work under pressure and meet tight deadlines.
- Strong leadership and team management capabilities.
- Excellent communication and interpersonal skills.
- Proficiency in relevant software applications (e.g., operations management systems).
Job criteria for job ad : Head of Central Operations and Distribution - Accra
- Job category : Management
- Industries : Government services
- Employment type : Permanent contract - Fixed-term contract
- Region : Greater Accra
- City : Accra
- Experience level : 5 to 10 years
- Educational level : Bachelor - Master
- Number of Position(s) : 1
- Supply Chain Management
- Quality Control
- Maintenance
- Processes
- Business Administration
- Compliance
- Leadership
- Stakeholder Management
- Production
- Quality
- Equipment
- Team Leadership
- Process
- Quality Assurance
- Management
- Operations Management
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Job Summary
Head of Central Operations and Distribution - Accra
- Management
- Greater Accra
- 5 to 10 years
- Bachelor - Master
- Permanent contract - Fixed-term contract
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