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- Last name : ********
- First name : ********
- Phone : +23***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- HR, training
- Marketing, communication
- Telemarketing, teleassistance
- Transport, logistics
Professional experience
Experience in the following industries :
- Call centers, hotlines
- Event, receptionist
- Handling
- Marketing, communication, media
- Transport, logistics, postal services
Professional experience
- CUSTOMER SERVICE EXECUTIVE
- AIRTELTIGO
- 11.2021 - 01.2023
- In my working experience at AirtelTigo, I had the opportunity to attend to different personalities. Some rude, and some are very nice. But, as the golden rule goes "Customers are always right", so in every situation I adapted and made sure perform and give out excellent services. My key responsibilities were; 1. Handling customer complaints and finding ways to resolve them. 2. Up-sale and cross-sale of products and services. 3. Direct requests and unresolved issues to the designated resource. 4. Record of inquiries, comments, and complaints on required applications 5.Attracts potential customers by answering product and services questions. 6. Efficiently educate new customers on services provided by the company and any other duty that may be applied. I am currently at MTN call center, and I perform the same duties I mentioned above.
Skills
1. Excellent communication skills
2. Strong client relations.
3 Excellent organizational abilities.
4. Positive and friendly.
5. Attention to detail
6.Multitasking
7.Quick learner.
Education
Education level : Bachelor
- UNIVERSITY OF GHANA, LEGON
- 08.2017 - 11.2021
- Marketing is the use of marketing data to focus on the needs and wants of customers in order to develop marketing strategies that not only satisfy the needs of the customers but also to accomplish the goals of the organization. Pursuing major both in Marketing and Chinese is one of the most interesting path I had chosen. The privelege to speak some Chinese and the fact that the Chinese is currently taking over the market is what makes the programme unique.
BA.MARKETING AND CHINESE
Key Skills
- 3D 2D
Languages
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Greater Accra - Volta
- Place of residence : TEMA
- Accepted employment type : Permanent contract - Internship
- Last updated : 09.06.2023
- Total views CV : 92
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