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- Last name : ********
- First name : ********
- Phone : +23***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- IT, new technologies
Professional experience
Experience in the following industries :
- IT, software engineering, Internet
Professional experience
- IT Manager
- BM Kings Limited
- Since 01.2018
- I have extensive knowledge of networks and hardware. I gained experience in troubleshooting network problems, backing up, restoring and recovering data at my previous job. Understanding the fundamentals of system administration has prepared me for any type of system administration task. I also have experience managing access, permissions and user management.In my last job as an IT Manager,i Provided IT support services, troubleshooting and system operation. Quickly solved 15 staff IT related issues daily with 100% success. Conducted Excel training for employees. Enhanced help desk ticket system, reducing solution time by 20%. Assisted IT director with administration applications, reducing workload by 15%. Trained employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software. Ensured that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan.
Skills
I have a good memory of how software and operating systems work. Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution. The ability to work well in a team and problem-solving skills
Education
Education level : Master
- Venkateshawara Open University
- 01.2015 - 12.2016
Msc IT
Key Skills
- AAA
Languages
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Ashanti - Brong Ahafo - Central - Eastern - Greater Accra - Northern - Upper East - Upper West - Volta - Western - International
- Place of residence : Greater Accra
- Accepted employment type : Permanent contract - Fixed-term contract
- Last updated : 10.07.2023
- Total views CV : 70
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