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- Last name : ********
- First name : ********
- Phone : +23***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
- Attached CV :
Profile details
Job category searched
- Management
- Marketing, communication
- Services
- Telemarketing, teleassistance
Professional experience
Experience in the following industries :
- Call centers, hotlines
- Marketing, communication, media
Professional experience
- Customer service associate
- Milvik Ghana limited (BIMA)
- 07.2014 - 07.2023
- Answer any queries, question or concern from the customer. Provide necessary information to customers. Handle special requests and complaints and customer complaints. Ensure follow up through emails, phone or any required means etc. Basic office procedures; photocopying, filling etc.
- Customer service associate
- Milvik Ghana limited
- 07.2014 - 07.2023
- Answer any queries, question or concern from the customer. Provide necessary information to customers. Handle special requests and complaints and customer complaints. Ensure follow up through emails, phone or any required means etc. Basic office procedures; photocopying, filling etc.
Skills
Clear communication skill, Active listening, Taking Responsibility, Patience, Adaptability, Empathy, self control, Ability to use positive language
Education
Education level : Bachelor
- University of Cape coast
- 09.2019 - 01.2023
- Has qualification experience in Administration activities such as supervision and monitoring exercise. Worked as a customer service associate with good interpersonal and communication skills. Also worked as a teller Preparing bills and processing of payments and invoices, initiation of claims. Works with all capabilities to make sure professional growth is achieved. Able to work under pressure to help the company in reaching its targeted goals.
Management studies
Key Skills
- 4D
Languages
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Greater Accra
- Place of residence : Accra
- Accepted employment type : Permanent contract
- Last updated : 11.08.2023
- Total views CV : 93
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