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- Last name : ********
- First name : ********
- Phone : +23***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
- Attached CV :
Profile details
Job category searched
- IT, new technologies
Professional experience
Experience in the following industries :
- IT, software engineering, Internet
Professional experience
- Country IT Coordinator
- TSL LOGISTICS GHANA LTD
- Since 08.2016
- I have successfully managed the IT operations and data services in Ghana since 2016. This includes working day-to-day IT and data services for TSL Ghana Business Unites and 5 BOST oil storage terminals with 250+ staff. ▪ Performed internal IT and security audits to register and mitigate any risk before it escalates. ▪ Negotiated with vendors to review SLA to reach a mutually beneficial deal, reducing cost by 25% ▪ Supervised technicians, and engineers to ensure projects were completed on time and within budget. ▪ Participated in ISP contract negotiations, creating win-win solutions for the company and customers. ▪ Maintained excellent communication with team members to ensure timely closeout of pending IT issues. ▪ Updated and maintained Information Systems documentation such as IT Policies and SOPs ▪ Identified and recommended effective technology solutions that improved the overall reliability, responsiveness, and efficiency of IT systems, networks, security, and processes. ▪ Responsible for systems administration including but not limited to server administration, network administration, M365 administration, Active Directory administration, CCTV, PBX Systems, administration and first point of contact help desk duties for 5 oil terminals with 250+ users. ▪ I assist the Head of IT in developing the annual budget and work plan ensuring all projects outlined in the strategic plan are captured in the budget.
Skills
Network, M365, DNS, DHCP, Team Management, Vendor Management, Budgeting, Virtual Desktop, Cloud,
Education
Education level : Bachelor
- University of Malaysia
- 01.2012 - 05.2016
BSc. Information Technology in Network Computing with Honors
Key Skills
- AZURE
- M365
- DNS
- DHCP
- Networking
- WINDOWS10
- Team Management
- Vendor Management
- Virtual Desktop
- Documentation
- Inventory Management
Languages
- English
- Fluent
More information
- Availability : in 2 months
- Geographical flexibility : Brong Ahafo - Central - Greater Accra - Volta - International
- Place of residence : Accra
- Accepted employment type : Permanent contract - Fixed-term contract - Part-time work
- Last updated : 28.09.2023
- Total views CV : 75
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