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CV Profile No.159751

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Profile updated on 26.03.2024

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  • Last name : ********
  • First name : ********
  • Phone : +23***********
  • Email : ******@******.***
  • Date of birth : **.**.****
  • Nationality : ********
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  • Attached CV : cv
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Profile details

Job category searched

  • Marketing, communication
  • Production, maintenance, quality
  • Secretarial work, assistantship
  • Telemarketing, teleassistance

Professional experience

Experience in the following industries :

  • Call centers, hotlines
  • Education, training
  • Marketing, communication, media
  • Real-estate, architecture, town planning
  • Telecom

Professional experience

  • Virtual Concierge
  • Jami Property Solutions
  • Since 08.2023
  • I have great communication skill, coupled with excellent empathy delivery hence I am able to resolve customers’ complaints with ease, following company’s guidelines. I also negotiate commission rates with listing agents as well as landlords on behalf of the organisation I work with, whilst looking out for potential leads for open houses with 92% rate of lease signage and retention.

Skills

Communication, Problem solving, Teamwork, Soft skills, Customer Support and Experience, Sales and Confidentiality

Education

Education level : Bachelor

    Sociology and Kiswahili

  • University of Ghana, Legon
  • 08.2017 - 09.2021
  • Sociology is about the study of human behaviour and how this behaviour affects institutions that makes up the society. It teaches one how to analyse situations in order to take needed decisions. The ability to learn kiswahili as a third language, encourages the idea of learning additional languages.

Key Skills

  • Communication
  • Customer Service
  • Sales
  • empathy
  • Confidentiality
  • Commercial Marketing
  • soft skills
  • Customer Relationship Management
  • Mechanical Reliability
  • Travel Organization
  • Concierge Service
  • Team Leadership
  • data analysis

Languages

    • English
    • Fluent
    • Swahili
    • Intermediate

More information

  • Availability : immediately
  • Geographical flexibility : Greater Accra
  • Place of residence : Opeikuma - Kasoa
  • Accepted employment type : Permanent contract - Fixed-term contract
  • Last updated : 26.03.2024
  • Total views CV : 56

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