CV Profile No.16815

Experience in the following industries :

• Airport and shipping services
• Banking, insurance, finance
• Distribution, selling, wholesale
• Food-processing industry
• Telecom

Professional experience

• Stock Manager
• Glomobile Ghana Limited
• 08.2011 - 12.2017
• Supervising channel management retail/ wholesale subscribers Analyzing inventory processes and trends as well as recommending changes as required Implementing and coordinating physical inventory/cycle counts of stocks based on standard operating procedures Keep documented inventory of stocks in the physical and electronic vault [using the Enterprise Resource Planning (ERP), Inventory Management System for Dealer sales transaction (IMS), and Store Operations Manager for Glo retail shop (POS)] Utilizing Enterprise Resource Planning, and other software tools to review inventory usage and future requirements Ensure that financial transactions are properly carried out and documented Study customer buying and usage patterns and providing same for management decision Respond to audit queries on the office’s administration, sales, lodgments and reconciliations for Retail outlets and Dealer sales Work closely with Treasury, Finance and Regional Sales team to achieve Operational excellence

• Retail Sales Executive
• Airtel Communications Gahana
• 10.2009 - 12.2010
• Attended to customer’s issues and resolved it. Performed all services related issues ( SIM swaps, number conversion, number reservation, activations, among others) Data/Internet setup of all handsets and devices (Routers/Modem)for customers Activated pre/ postpaid lines, and blackberry activations Received bill payments and issue receipt to post paid subscribers Managed individual and large accounts of clients Liaised with information systems, back office, credit control, finance, networks, IT and marketing and sales to be able to perform all other customer request.