Job Summary
- Management
- Ashanti - Brong Ahafo - Central - Eastern - Greater Accra - Northern - Upper East - Upper West - Volta - Western - International
- No experience - Less than 2 years - 2 to 5 years
- High school - Technical school - College - HND - Bachelor - Master
- Permanent contract - Fixed-term contract
Company
-
CLEANGREAT
- Industries : Cleaning, security, surveillance
- Website : https://www.cleangreat.co.uk
- Job ads : See our Job Ads
-
Company description:
We are a UK domestic cleaning business providing private house cleaning and maid services in a number of cities including Leeds, Bradford,... read more
Job Ad & Profile Description
Position : Business Operations Assistant (Remote) - Leeds, UK
We are looking for a Business Operations Assistant (Remote).
Responsibilities:
- Follow-up on good cleaner ratings for customer reviews on Bark, Google Business, and Facebook.
- Regularly post cleaning-related articles online on Facebook, X (formerly Twitter), and Google Business.
- Confirm with the cleaner, assign their details to the booking form, and send a confirmation email to the new client.
- Follow up on new customer cleans to ensure satisfaction, deal with customer complaints, and offer a discount.
- Monitor and acknowledge customer cancellations, reschedules, and inquiries in the online booking system.
- Monitor, check, and manage automated invoicing for cleans through the online booking system.
- Activate customer payment details pre-check for deep and end-of-tenancy cleans a day before cleans.
Required profile for job ad : Business Operations Assistant (Remote) - Leeds, UK
- Have a positive, can-do attitude
- Be extremely reliable
- Have your own devices (laptop and mobile phone with applications) and access to a reliable internet connection
- At least 1 year of experience in telemarketing or sales
- Knowledgeable in using any CRM or database software application
- Demonstrated ability to communicate effectively over the phone with difficult customers, actively listen, communicate clearly, and ensure customer understanding while identifying and resolving issues
- Ability to effectively communicate with cleaners to support them, and with various business contacts professionally and courteously over the phone or via email
- Have some experience with domestic house cleaning and basic cleaning products
- Be familiar with WordPress websites
Job criteria for job ad : Business Operations Assistant (Remote) - Leeds, UK
- Job category : Management
- Industries : Cleaning, security, surveillance
- Employment type : Permanent contract - Fixed-term contract
- Region : Ashanti - Brong Ahafo - Central - Eastern - Greater Accra - Northern - Upper East - Upper West - Volta - Western - International
- City : Leeds, UK
- Remote work : Yes
- Experience level : No experience - Less than 2 years - 2 to 5 years
- Educational level : High school - Technical school - College - HND - Bachelor - Master
- Spoken language : english > fluent
- Number of Position(s) : 1
- Management
- Cleaning
- Communication
- Support
- Marketing
- Marketing Communication
- Telemarketing
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Apply in 1 minute
Finalise your application
Apply ( I already have an account : log in )Final step
Job Summary
Business Operations Assistant (Remote) - Leeds, UK
- Management
- Ashanti - Brong Ahafo - Central - Eastern - Greater Accra - Northern - Upper East - Upper West - Volta - Western - International
- No experience - Less than 2 years - 2 to 5 years
- High school - Technical school - College - HND - Bachelor - Master
- Permanent contract - Fixed-term contract
Other jobs that might interest you
Customer Service Representative- Accra
At Majorel, we create amazing customer experiences that people value, and we are proud of. By combining talent, data, and technology we deliver real impact for our partners. We are looking for a Customer Service Representative. Responsibilities: Responsi ...
Region of : Greater Accra
Marketing Officers- Accra
We are looking for a Marketing Officers. Responsibilities: Conduct research to understand market trends, customer needs, and competitive landscape. Design and implement marketing campaigns to promote products and services. Create engaging content for var ...
Region of : Greater Accra & International
Marketer- Takoradi
We are looking for a Marketer. Responsibilities: Engage with New Clients: Initiate conversations with potential clients and guide them through the process of posting on Annkodeals. Moderation: Ensure that the content posted by clients meets our standards ...
Region of : Western