CV Profile No.2053

Experience in the following industries :

• Marketing, communication, media
• Consumer goods
• Banking, insurance, finance

Professional experience

• Client Acquirer
• Universal Merchant Bank
• 03.2016 - 07.2015
• I promote and sell company’s products and services by establishing contact and developing relationships with prospects and recommending solutions to their needs. Maintain relationship with clients by providing support, information, and guidance in relation to products and services they have signed on to. Provide assistance to both the customer service and operations teams. My prospecting and negotiating skills, maintenance of quality service by enforcing organizational standards have not only led to the growth of the company’s client base but its value as well.

• Stock and Distribution Representative.
• Multichoice Ghana ltd
• 02.2013 - 01.2013
• Coordinated incoming and outgoing shipment of all goods. Daily entry of issued and received goods in and out of the warehouse as well as the maintenance of inventory records. My diligence helped in the maintenance of maximum stock level at all depots at all times.

• Customer Service Representative
• Multichoice Ghana ltd
• 04.2011 - 03.2011
• Handled customers’ inquiries and complaints in accordance to the company’s guidelines and principles. Assisted in the sales of the company’s products and services. Due to my stellar service and the tactful manner I handled customers’ complaints; I was able to win back a chunk of customers that have churned from the company’s services. This increased the customer base as well as sales during the period.

• Assistant Bio Statistician
• Cocoa Clinic
• Since 10.2010
• Daily collated out-patients data and entered them into a data base. Processed patients’ data for National Health Insurance purposes. I designed a simple table using Microsoft Access which I used for this exercises due to my innovative nature as opposed to the manual way it was done before. Optimum efficiency was therefore achieved