CV Profile No.32660

Experience in the following industries :

• Airport and shipping services
• Banking, insurance, finance
• Electricity, water, gas, nuclear, energy
• Engineering, development studies
• Government services

Professional experience

• IT
• Electricity Company of Ghana
• 07.2012 - 09.2012
•  Networking setup, installation and configuration  Troubleshooting and fixing network problems, software and hardware issues  Performing routine checks and maintenance on systems and network  Preparing reports on system health checks as well as keeping inventories of I.T equipment for easy tracking  Providing end user support to network users.

• Network Engineer
• Huawei Technologies S.A Ghana
• 06.2013 - 08.2014
•  Hardware and Software installations on media gateways and soft switches  Monitoring Vodafone fixed network nodes  Escalate issues that are beyond tier 1 to top level engineers.  Preparation of maintenance reports for Vodafone Ghana (Accra North)  Configuration of interworking between Vodafone Ghana SBC, Vodafone Italy SBC and Radius Group of Voice Communication  Troubleshooting and fixing all network problems on Vodafone Conference Bridge and Session border controllers.  Taking performance reviews as required per company’s policies  Responsible for periodic maintenance support for the network  Performing health checks on Huawei equipment to justify current state of equipment

• IT Systems Administrator
• EEAR Holdings Ltd | McOttley Holdings Ltd
• 09.2014 - 10.2018
•  Administering windows server, active directory users and computers.  Network installation, setup and configuration  Installation, configuration and maintaining of business solution softwares  Installation of I.T devices such as printers, copying machines, scanners etc.  Upgrading, maintaining and repairing network systems  Providing End user support to network users  Maintaining and monitoring all communication equipment to ensure it’s availability to users  Daily backup on database and all corporate softwares.  Laising with 3rd party vendors to purchase I.T assets and Items  Managing supplies such as tonners, batteries and as well keeping inventories to track all I.T assets  Troubleshooting and fixing network, software and hardware issues  Carrying out monthly, quarterly and yearly maintenance activities for all I.T equipment  Implementing network security measures for data protection.