CV Profile No.5471

Experience in the following industries :

• Banking, insurance, finance

Professional experience

• BANKING HALL EXECUTIVE
• FIDELITY BANK GHANA LIMITED
• 09.2015 - 08.2016
• Working in a highly ethical and corporate environment trained me to learn and acquire the underlined experiences: Delivering quality service to all categories of customers to retain customers and receive referrals. Cross selling new and already existing bank products to customers to suit their needs. Resolving Customer complaints on bank products and services. Assist personal bankers, in managing a pool of new and existing personal accounts through consistent relationship with clients to enhance deposit mobilization. Help with activation of dormant accounts with value through persuasive calls and visitations. Bringing new accounts with value and building healthy pipelines to support branch deposit Setting up new customer ID and account opening for both individual and SME’s using Flexcube Key in internal customer funds transfer, standing instructions and FX transfers using Flexcube. Key in various charges on accounts/ Assist with Cash Deposit and cheque withdrawal (Tellering)

• BANCASSURANCE OPERATIONS OFFICER
• VANGUARD LIFE ASSURANCE COMPANY LIMITED
• Since 06.2014
• Internship at Vanguard Life Assurance Co. Ltd (Banc Assurance & Church welfare Unit) Constructing a database for the premiums paid by the customers, that is the respective churches on monthly basis using MS-Excel. Calculating the welfare fund for all the churches Constructing a database of register of proposal forms by the various churches using Ms-Excel. Included in the register is the Sum-assured upon claim given to the church members calculated by the Benefit Breakdown using excel online Posting of the premium paid by churches together with the welfare fund using excel online