CV Profile No.61962

Experience in the following industries :

• Airport and shipping services
• Banking, insurance, finance
• Consumer goods
• Distribution, selling, wholesale
• Pharmaceutical industry

Professional experience

• Credit Officer
• CFC Savings and Loans
• 07.2018 - 12.2018
• • Reviewing/ vetting loan requests. • Evaluating clients financial information. • Calculating clients affordability. • Evaluating credit worthiness of the client. • Contact client to gather financial information. • Update clients loan records. • Analyze risk and approve or reject loan. • Follow up on clients with loan renewals

• Monitoring and Evaluations Officer
• CFC Savings
• 03.2018 - 07.2018
• • Distributing sales leads to Branch and sales managers. • Monitor daily, weekly and monthly sales by Branch managers. • Monitor daily, weekly and monthly sales by Sales Managers. • Calling Branch and Sales Managers to ensure targets are met. • Resolving complaints by all Branches and Sales Managers. • Preparing Monthly sales reports for all Branches and Sales Managers. • Preparing monthly sales commission using excel for Sales Managers. • Ensuring commissions are paid in time. • Comparing weekly and monthly pipelines with weekly and monthly sales to ensure there are no discrepancies.

• Operations Officer
• CFC Savings and Loans
• 08.2017 - 01.2018
• • Check daily teller summary sheet, machine total, error correction, accounting entries all duly submitted • Check for teller transaction report for the selected date • Check for reversed transactions and probe. • Ensure branches reconcile with GL each day • Print report, endorse and file copy. • Check whether the clearance and processing of cash deposit envelopes for Paybox is executed in dual custody throughout. • Receiving, forwarding and responding to I.T requests from branches. CCTV / Intruder checks • Receive CCTV reports from branches • Ensure branches with complaints are quickly forwarded to the appropriate authority for rectification. • Update Branch Operations HQ operational tracker for follow-up. • Print, endorse and file document. • Responding to queries from branches

• Operations Officer
• CFC Savings and Loans
• 01.2016 - 07.2017
• • Ensuring customer instructions and requests are processed in strict compliance with the company’s laid down processes. • Creation of fixed deposit accounts. • Extracting matured fixed deposits data from the system and re-processing it according with the initial instruction or any other. • Transferring funds from matured fixed deposits accounts into clients My Money accounts. • Closing of matured fixed deposit accounts. • Preparing certificates for new fixed deposits • Preparing certificate for roll-over fixed deposits. • Preparing call-over reports for all transactions at close of business. • Resolution of complaints from branches. • Responding to enquiries from branches regarding fixed deposits. • Responding to enquiries from branches regarding customer account issues. • Preparation of Mambu related reports.

• Back Officer
• CFC Savings and Loans
• 07.2016 - 12.2016
• • Ensure information on accounts meet KYC requirements. • Creating accounts for clients who meet the requirements criteria (My Money) in Mambu • Scanning, cropping and attaching of pictures and signatures to respective accounts in Mambu. • Scanning and attaching complete account opening forms to respective accounts in Mambu. • Supporting sales storm activities • Provide answers to all clients and non-clients enquiries. • Neatly keep clients account opening forms according to the institution’s standards. • Prepare daily reports as requested by my supervisor. • Editing of accounts opened on field by sales agents in Mambu • Approval of account for clients who meet account opening requirements in all branches. • Working on exception reports/errors that occurs daily from all branches operations in Mambu • ATM card management (receiving of cards sent to all branches in UTID, requesting for activation of new cards and deactivation of missing or stolen cards) in UTID. • Linking and activation of ATM card to respective accounts in Mambu for all branches. • Preparation of Mambu related reports

• Back Office Assistant
• CFC Savings and Loans
• 10.2015 - 07.2016
• • Ensure information on accounts meet KYC requirements. • Creating accounts for clients who meet the requirements criteria (My Money) in Mambu. • Scanning, cropping and attaching of pictures and signatures to respective accounts in Mambu. • Scanning and attaching complete account opening forms to respective accounts in Mambu. • Support sales storm activities. • Provide answers to all clients and non-clients enquiries. • Neatly file clients account opening forms according to the institution’s standards. • Prepare daily reports as requested by my supervisor. • Editing of accounts opened on field by sales agents in Mambu • Approval of account for clients who meet account opening requirements for all branches. • Working on exceptions /errors that occur on daily operations in Mambu for all Branches • ATM card management (receiving of cards sent to all branches in UTID, requesting for activation of new cards and deactivation of missing or stolen cards) in UTID. • Linking and activation of ATM card to respective accounts in Mambu for all branches. • Preparation of Mambu related reports.