CV Profile No.67130

Experience in the following industries :

• Call centers, hotlines
• Consumer goods
• Distribution, selling, wholesale
• Education, training
• Marketing, communication, media

Professional experience

• Sales team lead
• GN electronics
• 09.2016 - 01.2020
• -Coordinates sales activities(presentations, prospecting) - -Draws up sales plans for team. -Identifies networking opportunities, sales conferences and events that would provide positive impact to the sales bottom line in assigned sectors -- Draws up proposals, pricing and payments terms with clients -Develops and manages accounts and maintains strong relationships with key customers -Ensuring all sales processes are followed -Draw up budgets;manage competitive pricing,market analysis; analyzing sales figures

• Call center agent
• Montran-Mtn
• 10.2008 - 07.2016
• -Call Centre Agent -Delivered world class customer service practices and ensured adherence to and maintain professional standards -Took and forwarded customer queries and complaints to be resolved in a timely manner. –Provided fast and Accurate information to customers on phone -Supplied customers with information on new and existing products and services -Gave information back to into the company on interactions with customers and customers feedback. -Responded to emails,answering client questions about the products

• Marketing officer
• 21st century construction
• 11.2012 - 07.2013
• -Marketing Executive(part time) -Look for prospective buyers -Presented offers to buyers for considerations -Prepared documents such as purchase purchase agreement, representation contract, deeds and leases -Acted as an intermediary in negotiations between buyer and company, representing the selle

• Stores Assistant
• Ghana health service
• 11.2005 - 08.2006
• Planned and performed works that involved ordering, receiving, inspecting, returning, unloading ,delivering and maintaining a perpetual inventory of forms, office supplies -Kept records and maintained inventory control, cost containment and assured proper stock levels - Procured hospital consumables and non-consumables and laboratory equipment