CV Profile No.118626

Experience in the following industries :

• Airport and shipping services
• Banking, insurance, finance
• IT, software engineering, Internet

Professional experience

• Administrative Intern
• Sage Software
• 05.2016 - 09.2016
• I prepared the weekly status reports on all on-going projects and activities alongside the company administrator. I reviewed and critique proposals, plans, and offers received by the company. I constantly updated the clientele on various products upgrade and bespoke packages. I managed staff database and word processing.

• Intern Administrator to Chief Lawyer
• Kings Chamber
• 01.2018 - 03.2018
• Provision of Counter Analysis to cases assigned to Lawyer in charge. Evaluations and Proof reading of formal documents. Planning, managing and organizing schedules of all Lawyers in the chamber and ensure adherence to good bookkeeping practices.

• Human Resource Assistant
• Chinmark Group
• 11.2020 - 11.2021
• I assisted the Head, Huma Resource Manager in Screening, Recruitment and Selection of candidates. I prepare and compiled across 9 branches monthly, quarterly and yearly basis performance appraisals. Maintained good working conditions. Managed Employee Relation. Trained new recruits and did Development programs for existing staff. Compilation and documentation of general Human Resource Report across Branches.

• HR and Admin/ Customer Service Specialist
• 21st Century Evolution Systems Limited
• Since 11.2021
• Ensuring office supplies are maintained, including checking inventory and working with vendors to always ensure adequate levels of necessary supplies. Ensuring the confidentiality and security of files and filing systems. Handling administrative finance and processes utility bills of the company. Communicating and coordinating with colleagues as necessary. Updating databases internally, such as sick and maternity leave. Prepare HR documents, like employment contracts and new hire guides. Assist payroll HR Manager by providing relevant employee information (e.g. leaves of absence, sick days and work schedules .Participate in HR projects (e.g. help organize a job fair event, general office unwinding session). Keeping records of customer interactions, transactions, comments, and complaints. Providing feedback on the efficiency of the customer service process. Demonstrates great customer service skills, listens carefully, and exercises patience. Ensure customer satisfaction and provide professional customer support.