Contact this profile for a recruitment
- Last name : ********
- First name : ********
- Phone : +23***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
-
Attached CV :
Profile details
Job category searched
- IT, new technologies
- Marketing, communication
- Secretarial work, assistantship
- Services
Professional experience
Experience in the following industries :
- Advice, audit, accounting
- Call centers, hotlines
- Electricity, water, gas, nuclear, energy
- IT, software engineering, Internet
- Maintenance, servicing, after-sales services
Professional experience
- Technical Support
- ICGC Shiloh Temple
- Since 05.2019
- Serving as the first point of contact for IT support within the organization Installing, configuring, and maintaining software and hardware components of computer and network systems Diagnosing and troubleshooting software and hardware issues Repairing and replacing damaged computer and network components Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software Supporting people whenever they encounter challenges with computers and network devices Maintaining and updating technical documentation regularly Testing new hardware and software before full-scale installation Setting up the sound system for church service Monitoring the quality of inhouse and online church service
Skills
Hardware and Software Repair and Maintenance
Computer Networking
Microsoft Office Suite
Graphic Design
Good communication, time management, and scheduling
Typing Speed of at least 60 words per minute with few errors
Problem Solving in a timely manner
Technical Skills
Customer Service
Tech. Support Communication Hardware and Software Customer Service Documentation Reference
LAN
Firewall
Computer networking
IT sourcing
Active Directory
Software Troubleshooting
Technical Support
IT Support
WAN
DNS
Operating Systems
Microsoft Windows
Network Support
DHCP
Information Security
TCP/IP
Disaster Recovery
Network Monitoring
Load Balancing
Microsoft Exchange
Linux
Help Desk
VMWare
Authentication
Network Administration
Network Engineering
System Administration
Network Infrastructure
Microsoft Windows Server
Virtualization
VPN
Education
Education level : Technical school
- IT MICE
- 10.2020 - 01.2022
- Practical training in printer repairs and maintenance, hardware and software installation, repair and maintenance, Operating System Installation, deployment and maintenance, basic electronics just to mention a few.
IT Support Technician
- Coursera
- 11.2021 - 02.2022
- Basic and professional level training in IT fundamentals, IT Security, Computer Networking, Operating Systems.
Professional IT Support Specialist
Key Skills
- Administration
- Communication
- COURSERA
- Customer Service
- Design
- DHCP
- DNS
- Documentation
- EXCHANGE
- Help Desk
- Installation
- LINUX
- LOAD BALANCING
- Maintenance
- MICROSOFT
- Monitoring
- Recovery
- Repair
- Security
- Sound System
Languages
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Ashanti - Eastern - Greater Accra - Volta
- Place of residence : Accra
- Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Internship - Freelance - Cooperative Education Program - Part-time work
- Last updated : 06.03.2022
- Total views CV : 179
Other profiles that may interest you
Profile n°00178184
- Work experience: Less than 2 years
- Industries: Distribution, selling, wholesaleIT, software engineering, InternetImport-export businessIndustry, production, manufacturing and otherTransport, logistics, postal services
- Education: Bachelor
-
- Accra Technical University
- 01.2020 - 12.2024
Procurement and Supply Chain Management
- Languages: English (fluent) & Spanish (beginner)
- Skills:
Sales
Procurement and Supply
CRM
Data Analysis
Communication
Ms Office Suite
Ms Dynamic 365
Ms Outlook
Ms Teams
Adobe Acrobat