CV Profile No.142901

Experience in the following industries :

• Chemistry, petrochemistry, raw materials, mining
• Electric, electronic, optical and precision equipments
• Electricity, water, gas, nuclear, energy
• IT, software engineering, Internet
• Telecom

Professional experience

• Systems Administrator/Microsoft 356 Engineer
• Global Communities, Ghana
• Since 05.2015
• • Designed, implemented, and administered Microsoft 365 and Office 365 environments, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams. • Managed Azure AD, configured Azure AD Connect for hybrid identity management, and enforced security through conditional access policies and MFA. • Implemented data loss prevention policies and Azure Information Protection to ensure data security and compliance. • Monitored and maintained system performance, security, and availability through regular backups, patch management, and system updates. • Developed PowerShell scripts to automate routine tasks, streamline processes, and enhance system efficiency. • Conducted system audits, security assessments, and vulnerability scans to identify and resolve potential security risks. • Collaborated with cross-functional teams to successfully migrate on-premises servers and services to Microsoft 365/Azure.

• IT Systems Administrator
• OLAM Ghana Limited, Accra Ghana
• 02.2012 - 05.2015
• • Provisioned and maintained Windows Server 2016/2019, Active Directory, DHCP, DNS, and Hyper-V environments. • Managed user accounts, group policies, and security permissions to ensure secure and efficient access to systems and applications. • Troubleshot and resolved complex server and network issues, minimizing downtime, and improving overall system reliability. • Implemented backup and disaster recovery solutions, ensuring business continuity in the event of data loss or system failure. • Conducted regular system maintenance, such as patch management, system updates, and performance optimization. • Provided technical support and training to end-users, resolving issues, and promoting self-help options to enhance user productivity.