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- Last name : ********
- First name : ********
- Phone : +23************
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- Production, maintenance, quality
- Telemarketing, teleassistance
Professional experience
Experience in the following industries :
- Call centers, hotlines
Professional experience
- Team Manager Operations
- ISON Xperiences International LTD
- 01.2016 - 02.2023
- • Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service. • • A sound knowledge of products and services • Query identification through proper listening, which facilitates faster call resolution. • Effective troubleshooting through proper questioning and verification. • Use of appropriate applications for query resolution all the time. • To drive productivity, professionalism and operational efficiency in the attainment of excellent service delivery
Skills
I am a data analyst with proficient in Microsoft excel
Education
Education level : Bachelor
- Universityof Jos
- 07.2005 - 10.2010
Bsc Ed Physics
Key Skills
- 4D
Languages
- English
- Fluent
- Hausa
- Fluent
- Swahili
- Beginner
More information
- Availability : immediately
- Geographical flexibility : Ashanti - Central - Greater Accra
- Place of residence : Ilorin
- Accepted employment type : Permanent contract
- Last updated : 01.11.2023
- Total views CV : 81
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