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- Last name : ********
- First name : ********
- Phone : +23***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- Accounting, controlling, finance
- IT, new technologies
- Production, maintenance, quality
- Services
Professional experience
Experience in the following industries :
- Associative activities
- Banking, insurance, finance
- Electric, electronic, optical and precision equipments
- Food-processing industry
- IT, software engineering, Internet
Professional experience
- IT SUPPORT TECHNICIAN
- Olam Cocoa Processing
- Since 09.2021
- • Resolved service requests by individually troubleshooting and addressing user issues. • Technical support, consulting, and implementation services to maintain system performance thresholds. • Surveyed and supported technology assets to maintain business continuity. • Installed and configured printers and scanners and reset default device passwords to prevent cyber-attacks. • Performed daily maintenance of computer systems to keep network processes fluid. • Prioritized and fielded IT ticket requests, providing technical support, troubleshooting and issue resolution to maintain system performance levels. • Oversaw daily performance of computer use and maintenance.
- GH14
- Since 01.1970
Skills
• Technical Troubleshooting
• C++, Java, Java Script
• HTML, CSS, WordPress
• Account Administration
• Hardware Repair and Software
• Customer support needs
• Customer Service Support
• Resolving Problems and Incidents
• Active Directory
• Help Desk Support
• Communication
• Strong research skills
• Problem Solving
• Time Management
Education
Education level : Bachelor
- UNIVERSITY OF ENERGY AND NATURAL RESPURCES
- 08.2017 - 08.2021
- Modules under Information Technology included: Database Management, information theory and application system, Enterprise Resource Planning, information security, Cloud Computing, Mobile Programming, IT Resource Planning, Wireless Systems and Networks, Web Engineering, Computer Crime and Forensics System Administration, System Analysis and Design and Management Information Systems
Bsc. Information Technology
- 03.2023 - 08.2023
- Technical Support Fundamentals The Bits and Bytes of Computer Networking Operating Systems and You: Becoming a Power User System Administration and IT Infrastructure Services IT Security: Defense against the digital dark arts
IT SUPPORT
- Clinton Gyasi Bannor
- 09.2021 - 09.2021
- comprehensive knowledge of basic IP network connectivity, TCP/IP technologies, ethernet technologies, and VLAN & LAN switching technologies
Networking
Key Skills
- Networking
- Web development
- It support
Languages
- English
- Fluent
More information
- Availability : in 2 months
- Geographical flexibility : Ashanti
- Place of residence : Kumasi
- Accepted employment type : Permanent contract - Freelance
- Last updated : 06.02.2024
- Total views CV : 94
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