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CV Profile No.157446

Profile updated on 13.02.2024

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Profile details

Job category searched

  • Telemarketing, teleassistance

Professional experience

Experience in the following industries :

  • Telecom

Professional experience

  • Sales Agent
  • Glico Life insurance Company
  • 03.2022 - 01.2024
  • Working as a sales agent typically involves tasks such as prospecting potential clients, conducting sales presentations, negotiating deals, and maintaining relationships with existing customers. It often requires excellent communication skills, a persuasive demeanor, and the ability to work independently. Sales agents may also need to stay updated on industry trends and product knowledge to effectively sell their offerings. Additionally, success in this role often hinges on being proactive, persistent, and adaptable to changing market conditions
  • Customer Service Representative
  • Homechow foods
  • 06.2019 - 05.2021
  • My experience of a customer service representative involves providing support to customers before, during, and after their purchase or interaction with a company's products or services. This typically includes tasks such as answering inquiries via phone, email, or live chat; resolving customer complaints or issues; processing orders and returns; and providing product or service information. Customer service representatives need strong communication and problem-solving skills to effectively address customer needs and concerns. Additionally, they often use various software systems to access customer accounts, track interactions, and document resolutions. Overall, success in this role requires patience, empathy, and a customer-centric approaches

Skills

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Strong organizational and multitasking skills Excellent communication and interpersonal abilities Attention to detail and problem-solving skills Team leadership and project management Time Management: Efficiently prioritize and meet deadlines for data entry tasks. Basic Math Skills: Ability to perform basic mathematical calculations.

Education

Education level : Bachelor

    Bachelors Degree

  • University of Professional Studies Accra
  • 08.2018 - 08.2022
  • Bachelor of Business Administration is a credential designed to provide students with a strong foundation in business fundamentals and an understanding of their application in real-world work environments.

    GRAPHIC DESIGNING AND MICROSOFT OFFICE

  • PCN ICT
  • 08.2020 - 08.2022
  • I'm able to create contents and design fliers with these knowledge acquired

Key Skills

  • 3D 2D

Languages

    • English
    • Native

More information

  • Availability : immediately
  • Geographical flexibility : Greater Accra
  • Place of residence : Accra
  • Accepted employment type : Permanent contract
  • Last updated : 13.02.2024
  • Total views CV : 66

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