Contact this profile for a recruitment
- Last name : ********
- First name : ********
- Phone : +23************
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
-
Attached CV :
Profile details
Job category searched
- Telemarketing, teleassistance
- Secretarial work, assistantship
- Telemarketing, teleassistance
Professional experience
Experience in the following industries :
- Banking, insurance, finance
- Secretarial work
Professional experience
- Clients Relations Executive
- British AUC
- Since 01.2023
- ● Create plans to address clients’ business needs ● Schedule regular meetings with customers to ensure they are satisfied ● Act as point of contact for complaints and escalate issues as appropriate ● Help sales team up-sell or cross-sell services and products ● Set sales and revenue targets and work diligently to meet them ● Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs ● Record details of inquiries, comments, and complaints ● Prepare and distribute customer activity reports. ● Maintain customer databases ● Communicate and coordinate with internal departments. ● Provide feedback on the efficiency of the customer service process. ●Delegating tasks and ensuring accomplishment of set goals ●Overseeing day-to-day operations and performance, and doing regular performance evaluations ●Providing daily objectives, instructions, and work plans, and communicating issues with upper management ● Ensuring team and individual targets are met and surpassed.
Skills
Exceptionally organized and detail oriented, Excellent, independent, initiative and skillful in teamwork, Good time management and organizational skills , Ability to motivate,negotiate and influence people ▪ Excellent interpersonal communication,and presentation skills, Able to manage information with utmost confidentiality, Skilled in CRM software and MS Office operations, Comfortable working with all levels of management , Hardworking and very skillful in multi-tasking.
Education
Education level : Bachelor
- University Of Ilorin
- 08.2016 - 09.2021
B.sc Technology Education
Key Skills
- 5S
- 3D 2D
- 4D
Languages
- English
- Native
More information
- Availability : immediately
- Geographical flexibility : Greater Accra - International
- Place of residence : Ibadan
- Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Internship - Part-time work
- Last updated : 24.10.2024
- Total views CV : 45
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