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CV Profile No.159772

Profile updated on 26.03.2024

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Profile details

Job category searched

  • Production, maintenance, quality
  • R&D, project management
  • Secretarial work, assistantship
  • Services

Professional experience

Experience in the following industries :

  • Call centers, hotlines
  • Education, training
  • Quality, methods
  • Research and development
  • Tourism, leisure activities

Professional experience

  • Platform Content Analyst/Quality Assurance Officer
  • KATON
  • Since 08.2022
  • • Uploading videos, textbooks, past questions, and lesson notes on the LMSgh app for the Ghana Smart School Project. • Updating FileZilla/Cyberduck with all content on the Ghana Smart School Project as backup. • Creating inventory for all content and writing wording for the company’s website. • Responsible for administrative duties. • Develop and execute tests to detect issues, offer feedback, and ensure that the end product aligns with the quality standards set by the company. • Liaising with team members on text and video content.
  • Front Desk/Administrative Executive
  • Golden Tintona Investment Healthcare
  • 06.2022 - 08.2022
  • • Responsible for welcoming Customers and Clients. • Responsible for administrative duties. • Responsible for the department’s stationaries • Responsible for sending customers’ lab results.
  • Customer Experience Center Advisor
  • Pan African Switch System
  • 01.2022 - 06.2022
  • • Responsible for receiving inbound calls • Responsible for making outbound calls • Responsible for answering queries on Facebook • Responsible for answering queries on Instagram • Responsible for answering queries from the company’s website.
  • WELCOME DESK OFFICER/ ACTING ASSISTANT TO THE SENIOR REVENUE OFFICER (NATIONAL SERVICE)
  • Ghana Revenue Authority
  • 09.2020 - 08.2021
  • • Assist in assessing taxpayers'/ document • Assist in the investigation of tax evasion by customers • Assist in administrative duties • Responsible for receiving letters • Responsible for branch stationeries • Responsible for typing letters and memos • Responsible for dispatching letters and other official documents

Skills

• Good communication skills • Good organizational skills • A good team player • Able to work under pressure • Computer literate • Strong customer relations • Critical thinking and problem-solving skills

Education

Education level : Bachelor

    Bachelors of Arts Economics and Geography

  • University of Cape Coast
  • 08.2016 - 07.2020

Key Skills

  • 3D 2D

Languages

    • English
    • Fluent

More information

  • Availability : immediately
  • Geographical flexibility : Ashanti - Central - Eastern - Greater Accra - Volta - Western
  • Place of residence : Accra
  • Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Freelance - Part-time work
  • Last updated : 26.03.2024
  • Total views CV : 45

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