CV Profile No.171181

Experience in the following industries :

• Airport and shipping services
• Event, receptionist
• Secretarial work
• Tourism, leisure activities

Professional experience

• Customer Service Representative
• Millennium Hotel
• 04.2023 - 08.2024
• • Provided exceptional customer service to a diverse clientele, ensuring a welcoming and friendly environment. • Handle customer inquiries, complaints, and special requests efficiently, maintaining a high level of customer satisfaction. • Processed orders accurately and managed transactions, including cash handling and credit card processing. • Maintain a clean and organized workspace, adhering to health and safety regulations.

• Server/Host
• Millennium Hotel
• 08.2022 - 04.2023
• • Greeted and seated guests promptly, managing reservations and ensuring efficient table turnover. • Delivered high-quality service by taking orders, serving food and beverages, and addressing guest needs. • Managed multiple tables simultaneously in a fast-paced environment while maintaining a positive and professional demeanor. • Assisted with the opening and closing duties, including setting up and breaking down dining areas. • Received positive feedback from guests and supervisors for excellent service and teamwork.