CV Profile No.32557

Experience in the following industries :

• Banking, insurance, finance
• Marketing, communication, media
• Services other
• Telecom

Professional experience

• Relationship Manager(SME Banking)
• Universal Merchant Bank
• 07.2017 - 12.2017
• • Providing inputs for the formulation and implementation of branch sales strategy and objectives • Market for new business via sales calls and presentations and cross sale of UMB products • Branch portfolio growth (Assets, Liabilities and Profitability) • Sale of insurance products • Initiate process on account opening on new business acquired • Processing customer credit application • Credit monitoring and recoveries • Preparing call reports on sales activities • Prepare periodic reports on branch sales and credit operations for the attention of Business manager/Senior management • Supervising activities of Sales Executives and Relationship Officer • Customer relationship management (building/deepening relationship with existing customers) • Providing high service quality to customers in accordance with service quality standards • Manage/maintain proper control of processes (KYC, Anti Money laundering )

• Relationship Officer(Personal Banking)
• Universal Merchant Bank
• 03.2015 - 07.2017
• • Market for new business via sales calls and presentations and cross sale of UMB products • Initiate process on account opening on new business acquired • Sale of insurance products • Preparing call reports on sales activities • Prepare periodic reports on branch sales and credit operations for the attention of Business manager/Senior management • Processing of personal loan applications • Customer relationship management (building/deepening relationship with existing customers) • Providing high service quality to customers in accordance with service quality standards • Electronic products enrollment (E-zwitch, ATM, Internet banking)

• Branch Sales Staff
• Universal Merchant Bank
• 10.2009 - 03.2015
• • Market for new business via sales calls and presentations and cross sale of UMB products • Sale of insurance products • Initiate process on account opening on new business acquired • Preparing call reports on sales activities • Processing of personal loan applications • Customer relationship management (building/deepening relationship with existing customers) • Providing high service quality to customers in accordance with service quality standards • Electronic products enrollment (E-zwitch, ATM, Internet banking) • Performing other functions as assigned by management