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- Last name : ********
- First name : ********
- Phone : +23***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- Accounting, controlling, finance
- Management
- Transport, logistics
Professional experience
Experience in the following industries :
- Advice, audit, accounting
- Airport and shipping services
- Banking, insurance, finance
Professional experience
- Central Accounts
- National Investment Bank
- 09.2017 - 08.2018
- 1. ACH Specialist Assistant (Central Accounts). I • Assist all stores with (Automated Clearing House) ACH problems and issues, ACH returns and settlements. • Assist the accounting department with ACH balancing issues that occur. • I was responsible for forwarding all salaries on payday immediately they are received. 2. ATM Custodian • I certified that the ATM terminals are correctly stocked with cash and stationary (as per order instruction). • Maintained close liaison with the control centre to ensure that equipment problems are dealt with promptly. • Guaranteed that potential faults that could cause equipment to malfunction are identified and resolved timorously. • I make sure that all ATM terminals cubicles are kept clean and maintained in good condition. 3. Personal Bankers Desk. • I assist customers daily in opening and closing accounts, and cross-sell related products such as overdraft protection; refer other sales opportunities such as college financial planning to appropriate personal banker
- Customer Relation Officer
- Xerox Micro Finance
- 04.2012 - 09.2014
- • Acquire customers through affable relationship management with existing and new customers. • Involvement in the cash collection both deposit and loan repayments from scheme organizations. • Develop strategies for cross selling to enhance revenue generation. Performs regular snap check on Cash and all other Security Documents held by the Branch and outcome documented or escalated accordingly. Ensures all transactions performed are called over same day to ensure accuracy of posting. • Derive insights to competitor strategies and take proactive steps. • Sales, Advertising & Debt collection • Follow Ups. Reconciliation of customers account. • Prepares weekly and monthly reports on performances 4. Customer creation and Retention. • Provided superb customer service courteously and efficiently. • Responded immediately and accurately to all billing dispute inquiries. • Processed new service saved account and rescheduling orders. • Explained new services and products to existing customers. • Tabulated and reported on retention effort outcomes
Skills
I have knowledge in the following IT skills.
1. MS EXCEL XP
2. MS WORD XP
3. MS PowerPoint XP
4. Knowledge of Internet and Electronic mail
5. Tally
6. T24
Bachelor’s degree in accounting and finance business or a related field preferred
Ability to think critically and to work well independently and as part of a team.
Excellent mathematics and accounting knowledge and skills
Strong communication skills, both written and oral, and experienced proofreading and double checking to eliminate errors and typos.
Experienced in all payroll-related administrative tasks and responsibilities
Organized professional with experience multitasking effectively and without errors
Technological native familiar with all standard accounting software
Friendly and pleasant personality; some sales experience.
Education
Education level : Bachelor
- University of Professional Studies
- 09.2013 - 06.2017
- Business Finance, Financial Management, Business Analysis and Financial Policy, Banking and Investment Analysis, Financial Accounting, Management accounting, Management Information Systems, Computerized Accounting(Tally), Taxation and Auditing, Business Analysis.
Accounting and Finance
Key Skills
- Accounting
- Accounting Management
- Bank
- Billing
- Business Analysis
- Finance
- Financial Accounting
- Financial Management
- Financial Planning
- Investment
- Management
- Planning
- Relationship Management
- Taxation
Languages
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Ashanti - Central - Greater Accra - Northern - Western - International
- Place of residence : ACCRA
- Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Internship - Freelance - Cooperative Education Program - Part-time work
- Last updated : 21.09.2019
- Total views CV : 171
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