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- Last name : ********
- First name : ********
- Phone : +23***********
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- Date of birth : **.**.****
- Nationality : ********
- Address : ********
- Attached CV :
Profile details
Job category searched
- Tourism, hotel business and catering
- Secretarial work, assistantship
- Management
Professional experience
Experience in the following industries :
- Tourism, leisure activities
- Government services
- Environment, recycling
- Call centers, hotlines
- Airport and shipping services
Professional experience
- Administrative Assistant
- Helios Towers Ghana
- 09.2015 - 07.2016
- • Meeting and receiving customers • Responding to enquiries from customers • Scheduling appointments and meetings • Preparation of estimates for customers • Managing company petty cash • Filing of documents
- Administrator
- AG-Holzmann Glazing Ghana Limited, Accra
- 06.2013 - 01.2014
- • Preparation of estimates for customers • Receipt of payments from customers • Scheduling appointments and meetings for Chief Executive Officer • Performing banking transactions on behalf of the company • Managing company petty cash • Responding to enquiries from customers • Managing client database • Job scheduling for technical and project site teams
- Administrative Assistant
- Doulos Consult Limited, Accra
- 10.2011 - 05.2013
- • Scheduling appointments and meetings • Organising, storing and distributing information to staff and clients • Monitoring of invoices and payments from clients • Overseeing office support staff • General office administrative activities and support
- Ticketing and Reservation Officer
- Travel King Limited, Accra
- 04.2007 - 09.2008
- • Booking and reservations • Writing and issuing out tickets • Use of the internet in booking reservations • Scheduling appointments and meetings • Handling and storing of information • General administrative duties
- Ticketing and Reservation Officer
- Lisa Travel and Tours, Accra
- 06.2004 - 01.2007
- • Booking and reservations • Purchase and issuance of tickets • Daily office administration • Banking duties on behalf of the company • Client briefing and fare calculation
Skills
My qualification in Hospitality and Tourism Management and many years of experience in ticketing, administrative duties and customer service put me in good stead for a position in your company.
I have developed skills in offering good customer service having worked with a variety of clients, providing solutions to issues pertaining to flight bookings and reservations. My administrative skills enable me to effectively and efficiently provide support to my superiors, supervisors, colleagues and subordinates.
I am confident I have the enthusiasm and determination to ensure that the mission and objectives of your organisation are met.
Education
Education level : Bachelor
- Ghana Institute of Management and Public Administration
- 09.2011 - 05.2015
- These are some of the courses i did under my program Communications Marketing Accounting Computer Tourism Law Quantitative methods Economic Science Financial Management Operations Management
Hospitality and Tourism Management
Key Skills
- Administration
- Booking
- Management
- Operations Management
- Scheduling
- Support
- Tourism
- Tourism Management
- Writing
Languages
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Greater Accra
- Place of residence : Accra
- Accepted employment type : Permanent contract
- Last updated : 28.07.2016
- Total views CV : 380
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Profile n°00173644
- Work experience: Less than 2 years
- Industries: Airport and shipping servicesHotel business, cateringSecretarial workServices otherTourism, leisure activities
- Education: Bachelor
-
- University of Ghana
- 10.2016 - 09.2020
Bachelor of Arts
- Languages: English (fluent) & English (good level)
- Skills:
1. Efficient Operations
2. Excellent Administrative Skills
3. Great Customer Service
4. Leadership and Coordinating Abilities
5. Empathy