CV Profile No.96177

Experience in the following industries :

• Advice, audit, accounting
• Banking, insurance, finance
• Education, training
• Secretarial work

Professional experience

• SENIOR TELLER
• SMEP MICROFINANCE BANK
• Since 11.2016
• Supervising the banking operations staff in the branch ,head Cash in Transit team and processes in the branch, ensure security and cleanliness is maintained in the branch, makes daily operational reports of the branch, make sure there is safe cash custody, ensure there is updated transactions tariff guide in branch, ensure dual key controls are observed in the branch, carry daily cash reconciliations in the branch , carry interviews for new staff at branch levels, train new operations staff like teller and customer service officer, solving customers problems at branch level, public face for the bank, participating in community events to help increase the bank's visibility with customers. In the branch, salesperson, always looking for ways to increase the services that your bank provides to each customer, helping the bank maintain compliance with regulations such as the Bank operations policies and central bank Act.

• BUSINESS DEVELOPMENT OFFICER
• SMEP MICROFINANCE BANK
• 05.2015 - 11.2016
• Loan Processing involving both individual SME loans and Group loans, Loan assessment ,credit analysis, Client recruitment ,Group managing, training new members, deposit mobilization ,Account opening ,Customer Care, default management and recovery,

• CREDIT OFFICER
• ECLOF KENYA
• 09.2014 - 05.2015
• Loan Processing involving both individual SME loans and Group loans, Loan assessment , Client recruitment , creating the credit analysis, Group managing, training new members, deposit mobilization ,Account opening ,Customer Care, default management and recovery,

• BANKING OPERATIONS SUPERVISOR
• FAULU MICROFINANCE BANK
• 06.2011 - 04.2013
• Supervising the banking operations staff in the branch ,head Cash in Transit team and processes in the branch, ensure security and cleanliness is maintained in the branch, makes daily operational reports of the branch, make sure there is safe cash custody, ensure there is updated transactions tariff guide in branch, ensure dual key controls are observed in the branch, carry daily cash reconciliations in the branch , carry interviews for new staff at branch levels, train new operations staff like teller and customer service officer, solving customers problems at branch level, public face for the bank, participating in community events to help increase the bank's visibility with customers. In the branch, salesperson, always looking for ways to increase the services that your bank provides to each customer, helping the bank maintain compliance with regulations such as the Bank operations policies and central bank Act.

• TELLER
• FAULU MICROFINANCE BANK
• 10.2009 - 06.2011
• Responsible for handling customer financial transactions like Cash withdrawal, cash deposit,transfers,money orders,and checking,adhere to the bank systems policies, promote banks products like special savings accounts, daily cash reconciliation, customer care , cross selling of bank products ,batching the receipts, deposits mobilization