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Recruitment Ghana : helpdesk manager CVs

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32 Profiles found

Profile n°00071125

  • Work experience: More than 10 years

      Head of Sales and Business Development

    • Nokia
    • 01.2016 - 12.2019

      Business Development Manager

    • Alcatel-Lucent
    • 03.2010 - 12.2015

      Key Customer Account Manager

    • Huawei Technologies
    • 01.2007 - 02.2010

      Information Technology Officer

    • United Nations FAO
    • 01.2005 - 12.2006
  • Industries : Distribution, selling, wholesale - IT, software engineering, Internet - Marketing, communication, media - Services other - Telecom
  • Education : Master

      MBA

    • University of South Wales, UK
    • 08.2017 - 12.2019

      Bachelor's Degree

    • Ghana Institute of Management and Public Administration (GIMPA)
    • 08.2003 - 06.2007
  • Languages : English (fluent) & French (beginner)
  • Skills : Sales, Business Development, Marketing, Management, Leadership, Administration, Project Management, Presales, Postsales, Negotiations, Consulting, Partnership Development,...
  • Account Management
  • Business Administration
  • Business Development
  • Leadership
  • Management
  • Management System
  • Prospecting
  • Sales
  • Sales Management
  • Strategy
  • Team Leadership

Profile n°00175665

  • Work experience: Less than 2 years

      Administrator

    • CHOSEN REHABILITATION CENTER
    • 11.2023 - 10.2024
  • Industries : Call centers, hotlines - Event, receptionist - Secretarial work - Services other - Social, public and human services
  • Education : Bachelor

      ON-THE-JOB Training

    • KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
    • 08.2019 - 08.2023
  • Languages : English (good level)
  • Skills : Core Skills: ...
  • Administration
  • Customer Service
  • Customer Reception
  • Call Reception

Profile n°00134288

  • Work experience: Less than 2 years

      Junior Revenue Analyst/ Graduate Trainee

    • Emergent Payments Ltd
    • 10.2021 - 08.2022

      Helpdesk Personnel/ IT Internee

    • West African Computer Training Institute
    • 03.2021 - 05.2021
  • Industries : Advice, audit, accounting - Banking, insurance, finance - Education, training - IT, software engineering, Internet - Telecom
  • Education : Bachelor

      BSc Computer Science

    • Regent University College of Science and Technology
    • 08.2017 - 05.2021

      Intermediate Cybersecurity Training

    • Slamm Technologies Ghana
    • 08.2022 - 11.2022
  • Languages : English (fluent) & Japanese (beginner)
  • Skills : Systems Design and Implementation, Penetration Testing, Vulnerability Assessment, Logs & Event Management, Packet Analysis, Windows Server Administration, Active Directory...
  • BASH
  • Computer Training
  • CSS
  • Design
  • HTML
  • Investigation
  • MICROSOFT
  • POWERSHELL
  • PYTHON
  • Securing
  • SMTP
  • TCP IP
  • Training

Profile n°00071604

  • Work experience: More than 10 years

      Information Technology Officer

    • United Nations FAO
    • 01.2005 - 12.2006

      Key Customer Account Manager

    • Huawei Technologies
    • 01.2007 - 02.2010

      Business Development Manager

    • Alcatel-Lucent
    • 03.2010 - 12.2015

      Head of Sales & Business Development

    • Nokia
    • 01.2016 - 12.2019
  • Industries : Consumer goods - Marketing, communication, media - Research and development - Services other - Telecom
  • Education : Master

      MBA

    • University of South Wales, UK
    • 06.2017 - 12.2019
  • Languages : English (fluent) & French (intermediate)
  • Skills : Sales, Business Development, Marketing, Project Management, Customer Service, Management, Administration, Leadership.
  • Business Development
  • Customer Service
  • Prospecting
  • Sales
  • Sales Management

Profile n°00161847

  • Work experience: More than 10 years

      Head, Enterprise / Datacenter IT Services

    • IPMC
    • Since 03.2010

      Chief Technical Officer (CTO)

    • BusyInternet Ghana Ltd.
    • 02.2002 - 03.2010
  • Industries : IT, software engineering, Internet
  • Education : Master

      Management Information Systems

    • Coventry University
    • 09.2019 - 09.2021

      Information Technology with Management

    • Accra Institute of Technology ( OUM)
    • 05.2015 - 09.2018
  • Languages : English (fluent)
  • Skills : • Systems Integration (IS and IT) ...

Profile n°00061114

  • Work experience: More than 10 years

      IT Manager

    • Golden Exotics Ltd – Ghana
    • 05.2016 - 10.2019

      Head of IT Department

    • Golden Exotics Ltd – Ghana
    • 10.2012 - 05.2016

      Network and System Administrator

    • SOFIA S.A - Senegal
    • 05.2010 - 10.2012
  • Industries : Banking, insurance, finance - Hotel business, catering - IT, software engineering, Internet - Industry, production, manufacturing and other - Telecom
  • Education : Master

      Online Training - IT Solution Partner

    • Code42 University
    • 10.2017 - 10.2017

      MOOC

    • Institute Mines-Telecoms, Platform France Digital University
    • 03.2014 - 05.2014
  • Languages : English (fluent) & French (native)
  • Skills : Cisco CCNA, TCP/IP, OSI, Network Design, Security, Linux, LAN, Vlan, WAN, Wi-Fi, Radio Access, Antenna, VPN, Policy Based Routing, Windows Server 2008R2/2012R2, GNU Linux ...
  • ACCESS
  • CENTOS
  • CISCO
  • DEBIAN
  • FORTINET
  • LINUX
  • RDS
  • SAGE
  • SUSE
  • TCP IP
  • UBUNTU
  • VLAN
  • VMWARE
  • VPN
  • WAN

Profile n°00149163

  • Work experience: Less than 2 years

      IT Helpdesk Admin

    • Mantrac Ghana
    • Since 09.2022

      Print Shop Supervisor

    • Lindybest Enterprise
    • 10.2017 - 11.2022
  • Industries : IT, software engineering, Internet - Services other
  • Education : Bachelor

      Information technology

    • Christian Service University
    • 06.2018 - 07.2022
  • Languages : English (fluent)
  • Skills : customer service, troubleshooting, System Upgrades and Trouble Shooting, Strong Knowledge in Office Suite, Remote Support, Hardware and Software support, System Installations...
  • Animation
  • Computer Software

Profile n°00159584

  • Work experience: More than 10 years

      Head of ICT

    • PUBLIC UTILITIES REGULATORY COMMISSION, GHANA
    • Since 01.2018

      ICT Officer

    • African Discovery Company
    • 05.2009 - 06.2010
  • Industries : IT, software engineering, Internet
  • Education : Master

      MSC Management Information Systems

    • GIMPA
    • 09.2015 - 07.2017

      BSc. Computer Science

    • KNUST
    • 08.2005 - 05.2009
  • Languages : English (fluent)
  • Skills : A skilled and results-driven professional with over a decade of experience in analyzing business processes, developing solution specifications, and implementing solutions to...

Profile n°00115497

  • Work experience: 2 to 5 years

      ADMINISTRATIVE AND CUSTOMER SERVICE MANAGER

    • LEDing Ghana Limited
    • Since 08.2021

      System Analyst / HELPDESK ENGLISH AND FRENCH

    • TATA CONSULTANCY SERVICES
    • 04.2018 - 04.2019

      OFFICER IN CHARGE OF DEVELOPMENT ACTIVITIES AND ADMINISTRATION

    • FRANCE VOLONTAIRES
    • 04.2014 - 04.2018
  • Education : Bachelor

      BSC BUSINESS ADMINISTRATION / INTERNATIONAL HUMAN RESOURCE MANAGEMENT

    • ACCRA BUSINESS SCHOOL
    • 03.2015 - 07.2018
  • Languages : English (fluent), French (fluent) & German (intermediate)
  • Skills : MANAGEMENT PROBLEM SOLVING SKILLS TRANSLATION AND INTERPRETATION CUSTOMER CARE
  • Business Administration
  • Customer Service
  • Human Resource Management
  • Management
  • Translation

Profile n°00151272

  • Work experience: 5 to 10 years

      Social Media Content Moderator

    • Digital Divide Data
    • Since 02.2023

      IT Officer | Protection Officer

    • Benue SEMA in Collaboration with CUSO
    • 01.2022 - 01.2023

      Helpdesk Technician/ IT Support Specialist

    • Union Bank Of Nigeria
    • 03.2019 - 12.2021
  • Industries : IT, software engineering, Internet - Social, public and human services
  • Education : Bachelor

      Bachelor's degree in computer science

    • University of Jos
    • 08.2011 - 05.2015
  • Languages : English (fluent) & Hausa (native)
  • Skills : Communication Skills Cultural Sensitivity Decision-making Problem-solving Emotional Resilience Analytical Thinking Critical Thinking
  • AAA
  • 3D 2D

Profile n°00135128

  • Work experience: 2 to 5 years

      Helpdesk technician

    • Rootsmine Investment Ltd
    • 02.2014 - 08.2018
  • Education : Bachelor

      Engineering

    • Ghana telecom university college
    • 01.2010 - 09.2013
  • Languages : English (fluent) & French (native)
  • Skills :  Microsoft Windows and Office ...
  • Computer Software
  • Security

Profile n°00062214

  • Work experience: 2 to 5 years

      Call centre rep,Verification and Collections Officer

    • Ogroup digital services
    • 03.2020 - 08.2020

      Telesales

    • Helpdesk Ghana
    • 01.2019 - 07.2019
  • Industries : Banking, insurance, finance - Call centers, hotlines - Distribution, selling, wholesale - Food-processing industry - Government services
  • Education :

      Marketing

    • Accra Technical University
    • 09.2014 - 12.2017
  • Languages : English (fluent)
  • Skills : Prospecting, good customer relations, computer, administrative, marketing strategies, sales driven
  • Customer Relations
  • Marketing
  • Marketing Prospecting
  • Media
  • Prospecting
  • Recovery
  • Sales
  • Telesales

Profile n°00139379

  • Work experience: 2 to 5 years

      Administrator / Technician

    • Passion Technology
    • 08.2021 - 11.2022

      CIC Manager

    • Ghana Investment Fund for Electronic Communication
    • 09.2018 - 11.2021

      IT technician (Contract)

    • Samartex Cooperative Credit Union
    • 08.2017 - 10.2018

      MIS Officer

    • National Health Insurance Authority
    • 08.2017 - 10.2018

      Instructor/MIS Office

    • SpeedUp Technology
    • 11.2015 - 07.2017

      System Administrator

    • Electronica Ghana
    • 04.2014 - 06.2015
  • Industries : Education, training - Government services - IT, software engineering, Internet
  • Education : HND

      Computer Network Management

    • Koforidua Technical University
    • 06.2014 - 05.2017
  • Languages : English (fluent)
  • Skills : Web Developer Network Administrator IT Technician
  • Computer Software

Profile n°00084400

  • Work experience: 5 to 10 years

      I.T Associate

    • Innovations for Poverty-Action
    • Since 10.2016
  • Industries : Education, training - IT, software engineering, Internet - Telecom
  • Education : Bachelor

      Undergraduate Education

    • University of Ghana, Legon
    • 09.2011 - 07.2015
  • Languages : English (native) & French (beginner)
  • Skills : I am a creative and business oriented I.T professional with 6 years of progressive with excellent knowledge of technical management, information analysis and of computer...
  • ACCESS
  • CISCO
  • WAN

Profile n°00017139

  • Work experience: 2 to 5 years

      Head of IT

    • Communal Agency for the financing of micro companies(ACFIME)
    • 04.2015 - 08.2017

      BATCH processing officer

    • Coris Holding
    • Since 08.2017
  • Industries : Banking, insurance, finance - Education, training - IT, software engineering, Internet
  • Education : Bachelor

      Bachelor in computer science,branch analysis and programming

    • Polytechnic University of Bobo Dioulasso
    • 09.2011 - 06.2014

      Master of research in applied mathematics, computer science and modelling in environment

    • University of Ouagadougou I Pr Joseph Ki Zerbo
    • Since 04.2018
  • Languages : English (intermediate) & French (fluent)
  • Skills : Analysis and programming, ...
  • BATCH
  • Support

Profile n°00102006

  • Work experience: 2 to 5 years

      SUPERVISOR

    • DELECTIS GHANA LIMITED & RAHMA COMPANY LIMITED
    • Since 09.2019
  • Industries : Electric, electronic, optical and precision equipments - IT, software engineering, Internet - Telecom
  • Education : Master

      BSC TELECOMMUNICATION ENGINEERING

    • GHANA COMMUNICATION TECHNOLOGY UNIVERSITY
    • 08.2009 - 06.2013
  • Languages : English (fluent)
  • Skills : • Monitoring computer Network and Systems to identify how performance can be improved ...
  • DHCP
  • DNS
  • LINUX
  • OPEN SOURCE
  • ZIMBRA

Profile n°00091818

  • Work experience: 5 to 10 years

      IT Technician

    • Editec UK
    • 02.2016 - 09.2019

      IT Technician

    • Internet Solutions Ghana
    • 09.2015 - 02.2016

      Direct Sales Agent/Fix Team Leader

    • Vodafone Ghana
    • 04.2010 - 09.2015
  • Industries : Call centers, hotlines - Cleaning, security, surveillance - IT, software engineering, Internet - Marketing, communication, media - Telecom
  • Education : High school

      Computer Engineering

    • RLG Institute of Technology
    • 09.2013 - 06.2014

      Computer Hardware

    • Sasco Computer Institute
    • 02.2012 - 08.2012
  • Languages : English (good level)
  • Skills : Interacting with computers. ...
  • BROADBAND
  • Communication
  • Design
  • Direct Sales
  • Sales
  • WAN

Profile n°00039104

  • Work experience: Less than 2 years

      TEACHER, HELPDESK ASSISTANT

    • AHENEMA KOKOBEN D/A J.H.S, PARLIAMENT OF GHANA
    • Since 09.2017
  • Industries : Education, training - IT, software engineering, Internet - Telecom
  • Education : Bachelor

      INFORMATION TECHNOLOGY EDUCATION

    • UNIVERSITY OF EDUCATION WINNEBA
    • 09.2014 - 07.2018
  • Languages : English (good level)
  • Skills : MS OFFICE PROFICIENT, OFFICE EQUIPMENT PROFICIENCY, SUPERIOR COMMUNICATION ,FLUENT IN ENGLISH, PERSONNEL TRAINING AND DEVELOPMENT, COURTEOUS DEMEANOR EFFECTIVE TEAM PLAYER,
  • PHOTOSHOP
  • Writing

Profile n°00111872

  • Work experience: More than 10 years

      Customer Service Manager

    • Orange Business Service
    • 03.2013 - 09.2021

      Site Administrator/Network Engineer and System Administrator

    • SITA: Integrated Information and Telecommunications Services
    • 06.2010 - 03.2013

      Senior Field Engineer

    • Integrated Information and Telecommunications Services
    • 08.1997 - 06.2010
  • Industries : IT, software engineering, Internet - Telecom
  • Education : Master

      Telecommuncations Management (MSc)

    • Ghana Technology University College
    • 09.2009 - 01.2012

      Bachelor of Engineering in Electronics and Communication

    • All Nations University College
    • 09.2005 - 08.2008
  • Languages : English (fluent)
  • Skills : • Maintain a sound theoretical approach in enabling the introduction of new and advanced technology and other relevant developments. ...
  • AGILE
  • BGP
  • ITIL
  • MICROSOFT
  • OSPF
  • PIVOT
  • VISIO
  • WAN

Profile n°00104496

  • Work experience: Less than 2 years

      Helpdesk executive

    • Comsys Ghana Limited
    • 09.2019 - 02.2021
  • Industries : Call centers, hotlines - Education, training - IT, software engineering, Internet - Marketing, communication, media - Telecom
  • Education : Bachelor

      Bsc Information Technolgy

    • Ghana Technology University College
    • 09.2015 - 06.2019
  • Languages : English (good level)
  • Skills : Computer Literacy (Word, Excel, PowerPoint, Visual Basic)
  • Management
  • Monitoring
  • OPEN SOURCE
  • VISUAL BASIC

Profile n°00101833

  • Work experience: More than 10 years

      Project Manager

    • NHS Improvement
    • 01.2019 - 02.2020

      PMO Manager

    • Surrey and Borders Partnership
    • 06.2016 - 12.2018

      Portfolio Analyst

    • Guy's and St Thomas's NHS Foundation Trust
    • 02.2015 - 06.2016
  • Education : Master

      Business Administration

    • Greenwich School of Management
    • 10.2008 - 02.2010

      PRINCE 2 Project Mananagemt

    • Knowledge Academy
    • 05.2013 - 05.2013
  • Languages : English (native)
  • Skills : I am a project management professional who has led and succeeded in grounding a number of projects within the public sector in the UK. I believe that my skills set and...
  • Delivery

Profile n°00076170

  • Work experience: More than 10 years

      I.T Admin / Finance Officer

    • West African Bankers Association
    • 09.2008 - 12.2019

      I.T / Finance Officer

    • West African Bankers Association
    • 04.2010 - 12.2019
  • Education : Technical school

      Information Technology

    • Kings Technology College
    • 06.2006 - 08.2008

      Information Technology

    • Kings Technology College
    • 06.2006 - 08.2008
  • Languages : English (good level)
  • Skills : Website Development using ASP.net Technologies, MVC, Dreamweaver, ...
  • ANDROID
  • APP
  • ASP
  • BOOTSTRAP
  • DREAMWEAVER
  • JOOMLA
  • MVC
  • MYSQL
  • NET
  • PHOTOSHOP
  • SQL
  • XAMARIN

Profile n°00111616

  • Work experience: More than 10 years

      IT Manager

    • Pecten Cameroon Company LLC (A Shell company)
    • 01.2009 - 10.2011

      IT Manager

    • Addax Petroleum Cameroon Company S.A. (a SINOPEC company)
    • 11.2011 - 07.2018

      IT Service Delivery Supervisor

    • Pecten Cameroon Company LLC (A Shell company)
    • 07.2008 - 12.2008

      Regional Project Lead, Shell Records Management project

    • Pecten & Shell Africa Upstream
    • 07.2007 - 07.2008

      Information Management and IT Services Team Leader

    • Pecten Cameroon Company LLC (A Shell company)
    • 05.2005 - 07.2007

      Network Administrator

    • Pecten Cameroon Company LLC (A Shell company)
    • 01.2003 - 04.2005
  • Industries : Banking, insurance, finance - Chemistry, petrochemistry, raw materials, mining - Education, training - IT, software engineering, Internet - Services other
  • Education : Master

      Postgraduate Research

    • University of Kent at Canterbury, UK
    • 11.1992 - 05.1994

      Undergraduate

    • City University of London, UK
    • 10.1989 - 05.1992
  • Languages : English (native) & French (fluent)
  • Skills : Strategy and Planning ...
  • Compliance
  • Leadership
  • Management
  • Planning
  • Risk Management
  • SHELL
  • Strategy

Profile n°00111822

  • Work experience: More than 10 years

      Infra Administration Manager

    • Emxcel Technical Solutions Pvt Ltd,Ahmedabad,Gujarat,India
    • Since 07.2020

      Business System Administrator

    • TRANSIT MILITARY SHOP LTD, Dar es Salaam,Tanzania
    • 10.2015 - 12.2019

      System Administrator

    • Dhandho Road Haulage (T) Ltd, Dar Es Salaam, Tanzania
    • 08.2013 - 09.2015

      Asst Manager IT

    • Somika SPRL, Lubumbashi, D.R. Congo
    • 07.2010 - 07.2013

      System Administrator

    • Jyoti Chem House, Ahmedabad, Gujarat
    • 09.2009 - 05.2010

      System Administrator

    • Delhi Public School, Gandhinagar, Gujarat
    • 01.2006 - 10.2007

      Web Hosting Manager

    • URL Software Pvt Ltd, Ahmedabad
    • 10.2007 - 08.2009

      Network Administrator

    • Chintech Systems Pvt Ltd, Ahmedabad, Gujarat
    • 12.2002 - 12.2005
  • Education : Master

      Master of Science (Information Technology)

    • Chhatrapati Sahuji Maharaj University
    • 03.2000 - 04.2002
  • Languages : English (fluent)
  • Skills : • Strong knowledge on active directory, DNS, web server, patch management, backup management ...
  • ACCESS
  • APACHE
  • DHCP
  • DNS
  • HYPER V
  • MICROSOFT
  • MYSQL
  • NAS
  • PROXY
  • SQL
  • SYMANTEC
  • TCP IP
  • VMWARE
  • VOIP
  • VPN
  • WAN

Profile n°00111380

  • Work experience: 5 to 10 years

      Management Information Systems (MIS) Officer (Permanent)

    • BJ CAPITAL MICROFINANCE LIMITED (HEAD OFFICE, ADENTA - ACCRA)
    • Since 02.2021

      IT Helpdesk Specialist(Virtual) - Microsoft 365 IT Admin Support for Microsoft (Contract)

    • FREELANCER (UPWORK TALENT GROUP, U.S.A)
    • 01.2019 - 10.2020

      Network and System Engineer (Contract)

    • KENLEY SOLUTIONS (REGIMANUEL ESTATE, ACCRA)
    • 05.2018 - 12.2018

      IT Officer and Coordinator (Permanent)

    • LEGACY SERVICE LINK (MADINA, ACCRA)
    • 06.2015 - 10.2017
  • Industries : IT, software engineering, Internet - Telecom
  • Education : College

      Certificate in Information and Communication Technology

    • Allnations University College (Koforidua)
    • 08.2010 - 09.2011

      Professional

    • IPMC College Of Technology (Accra)
    • 09.2011 - 10.2014
  • Languages : English (fluent)
  • Skills : Systems and Network Engineer with Confident, decisive, tactful and creative with high level presentation and communication skills. Excellent documentation, reports, budgeting...
  • ACCESS
  • BROADBAND
  • DHCP
  • DNS
  • EXCHANGE
  • LINUX
  • MICROSOFT
  • NAS
  • PHOTOSHOP
  • SHAREPOINT
  • SSO
  • VOIP
  • WAN
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